Privacy Policy

1. Introduction

We take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use and protect your information in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese law.

2. Data Controller

Responsible for data processing:

Jennifer Beste
R. Manuel Faro Sarmento 163
3DT
4470-464 Maia
Portugal

Email: jenny@newhorizonsretreats.com

3. Personal Data Collected

We may collect and process the following data:

  • Information you provide through contact forms (e.g. name, email, message).

  • Information necessary for booking a retreat (e.g. contact details, billing information).

  • Technical data when visiting this website (e.g. IP address, browser type, pages visited).

4. Purpose of Data Processing

Your data is used exclusively for:

  • Responding to enquiries.

  • Organising and managing retreat bookings.

  • Providing updates or information about upcoming events (only if you have given consent).

  • Ensuring secure and reliable operation of the website.

Photos & Videos at Retreats

During retreats, photos and videos may be taken to document the experience and for use in marketing (e.g. website, social media). These will only be used with the explicit consent of participants.

5. Legal Basis

The processing of your personal data is based on:

  • Your consent (Art. 6(1)(a) GDPR).

  • The performance of a contract or pre-contractual steps (Art. 6(1)(b) GDPR).

  • Legal obligations (Art. 6(1)(c) GDPR).

  • Legitimate interests in the safe and efficient operation of this website (Art. 6(1)(f) GDPR).

6. Data Sharing

Your personal data will not be sold or shared with third parties, except when required by law or necessary for the performance of the retreat (e.g. payment services).

7. Data Retention

We will store your data only as long as necessary for the purposes stated above or as required by law.

8. Your Rights

Under GDPR, you have the right to:

  • Access the personal data I hold about you.

  • Request correction or deletion of your data.

  • Restrict or object to data processing.

  • Withdraw your consent at any time.

  • File a complaint with the relevant Data Protection Authority (in Portugal: CNPD – Comissão Nacional de Proteção de Dados).

To exercise your rights, please contact us at jenny@newhorizonsretreats.com.

9. Security

Appropriate technical and organisational measures are in place to protect your data against loss, misuse, or unauthorised access.

10. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or services offered. The current version will always be available on this website.